Frequently Asked Questions
About the stock
- Will the item meet the description on your web site?
- We take good care to be as accurate as possible in our description and photography, but if for any reason you feel it does not fulfil your expectations, you will be able to return the item. Full details can be found in our policies section.
- Do you do special commission?
- No! We do not do special commission, but we would consider making adjustments from existing designs.
- Do you do ring sizing?
- No! This would be better done by your local jewellery repair workshop. The size of fingers fluctuate considerably depending on the time of day or by climatic condition (on a hot day your finger would be slightly swollen, as it would first thing in the morning), therefore re-adjustment might be required.
- Do you do engraving?
- We can do engraving, but once the item is engraved, it cannot be returned. It is therefore in your interest to have the item engraved independently once you are happy with the item you have received.
- How do I know if the item is antique or modern?
- We pride ourselves on being very clear in our items' descriptions. If we describe an item as Victorian, for example, it is an authentic Victorian piece and NOT in the style of Victorian jewellery. As member of "LAPADA" (The association of Art and Antique Dealers), we have as strict code of practice to which we have to adhere.
- Will I be able to return and item if I have found it not to be to my liking?
- Yes! You will be able to return the item, please read our return policy.
About the company
- Are you members of any trade organization?
- Yes! We are members of Lapada (The association of Art and Antique Dealers) a United Kingdom organization which has a strict code of practice that all its members have to adhere to. For more information please visit their web site where you can read about their code of practice and verify our membership, www.lapada.co.uk
- Do you participate in any jewellery shows or trade fairs and exhibitions?
- Yes we do. For full details visit our "Jewellery shows page"
About buying from Morelle Davidson
- Do you deliver free of charge?
- Yes, we do deliver free of charge anywhere in the world. For more details please read our delivery policy.
- Will you provide a valuation for insurance purpose for the item purchased?
- Yes, we will send you and insurance valuation, for the item you have purchased from us, free of charge.
Sell Yours to Morelle Davidson - FAQ
- Do you buy jewellery?
- Yes, we do deliver free of charge anywhere in the world. For more details please read our delivery policy.
- Will you provide a valuation for insurance purpose for the item purchased?
- Yes, we will send you and insurance valuation, for the item you have purchased from us, free of charge.
- Will you provide a valuation for insurance purpose for the item purchased?
- Yes, we will send you and insurance valuation, for the item you have purchased from us, free of charge.
Specific stock enquiry
- Do you sell men's platinum jewellery and accessories?
- Yes! We do, we have a wide selection of platinum cufflinks and stud sets.
- Do you sell antique anniversary bands?
- Yes! We do sell antique and vintage anniversary bands (eternity rings)
- Can you help us to make a list of traditional gifts for wedding anniversaries?
- Yes we can advise you on gifts for wedding anniversary, you can either e-mail or phone us.
- Do you have diamond alternative engagement rings, or unusual diamond solitaire rings?
- Yes! We specialise in presenting unusual and unique ring designs.
- Do you sell gifts for the parents of the bride and groom?
- Yes! We have excellent gifts for the parents of the bride and groom.
- Do you sell estate wedding bridal jewellery?
- Yes! In our Antique and Vintage jewellery section.
- Do you stock antique filigree jewellery?
- Yes! In our Antique and Vintage jewellery section.
